Shipping policy
Processing Time
Orders are typically processed within 2–5 business days. Once your order ships, you will receive a confirmation email with tracking information.
Estimated Delivery Times
United States: 3–7 business days after fulfillment
International: 5–20 business days after fulfillment
Delivery times are estimates and may vary due to carrier delays, customs, holidays, or destination.
Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your purchase.
International Orders
International orders may be subject to customs duties, taxes, or import fees. These charges, when applicable, are the responsibility of the customer.
Lost or Damaged Orders
If your order arrives damaged or appears to be lost in transit, contact us at hello@tengtofu.com and we'll help resolve the issue.
Questions
For shipping questions, contact us at hello@tengtofu.com.